Terms & Conditions

TERMS OF USE

The Terms of Use constitute a legally binding document regulating the relationship between the website user and the website owner. By using the retail or wholesale section of the platform, the user confirms they are familiar with these Terms and accept them in their entirety. If the user does not agree with any part of the Terms, they are obliged to immediately stop using the website.

Website Access and User Types

The website consists of two separate segments: the retail section, available to all visitors, and the wholesale section, accessible only to registered business users after access has been granted.

The retail section is intended for natural persons wishing to make an online purchase. Access is free and does not require registration, except during order completion when data necessary for delivery is provided.

The wholesale section operates as a catalog without displayed prices and without the possibility of direct purchase. Access is restricted and granted exclusively by the owner after prior communication and business identity assessment. Any unauthorized attempt to gain access will be treated as a violation of the terms of use.

Accuracy and Availability of Information

All products, photographs, material descriptions, technical specifications, and other information displayed on the site serve as informative content. The website owner strives to ensure information is accurate and up-to-date but cannot guarantee complete error-free operation or continuous availability of the platform.

In the textile industry, natural variations in color, texture, or material shades may differ compared to the display on the user's screen. The owner reserves the right to make corrections to information without prior notice.

Online Purchase

In the retail section, the purchase agreement is considered concluded the moment the user confirms the order and the system generates an order confirmation. The user is obliged to enter accurate data to enable delivery. Incorrectly entered data may lead to delays or inability to deliver, for which the website owner bears no responsibility.

Product prices are listed in Dinars (RSD), including all prescribed taxes. In case of technical errors in price display, the owner reserves the right to cancel the order while notifying the user before delivery.

The wholesale section does not enable purchases. Offers, prices, quantities, and terms of cooperation with wholesale partners are formed exclusively through individual communication and do not constitute publicly available information.

Website Usage Restrictions

Users are prohibited from using the website in a way that may cause damage, disrupt the platform's operation, compromise security, or threaten any third party. Unauthorized copying of photographs, texts, or any copyrighted material published on the site is also prohibited unless otherwise permitted.

Liability and Warranties

The website is used solely at the user's own risk. The owner is not responsible for eventual technical failures, temporary unavailability of the platform, inaccurate information resulting from technical errors, or consequences arising from incorrect data entry by the user.

Regarding products, the owner is liable in accordance with applicable consumer protection laws, warranties, textile product quality, and complaint terms. Quality warranties apply exclusively to technical material characteristics and the compliance of delivered goods with the specifications given in the product description.

Wholesale User Accounts

Users granted wholesale access are responsible for safeguarding their login credentials and for all activities conducted under their accounts. The owner may, without prior warning, terminate access for any user who violates the Terms or misuses confidential information.

The user may request account deactivation at any time, unless there are unresolved obligations or open offers in progress.

Copyright and Intellectual Property

All visual and textual content, including material photographs, packaging design, graphic solutions, product descriptions, and all other creative elements, constitute the intellectual property of the website owner or third parties who have granted usage rights. Partial or complete copying, distribution, or commercial use of content without explicit approval is prohibited.

Changes to the Terms of Use

The owner reserves the right to, at any time and without prior notice, amend the Terms of Use, website structure, or platform functionalities. Any amendment will be clearly published on this page and applicable from the moment of publication.

Continued use of the website shall be considered as the user's consent to all changes.